Deliveries
Upon receipt of payment, the order will be processed as soon as possible, 48/72 hours In mainland France, 5/6 working days in the rest of Europe.
The delivery costs may vary depending on the destination and the weight of the package. They are automatically calculated at the end of the order.
Feedback
From the delivery date of your order, you have a 14 days To send us your request for retraction and return any new and not open product, in its original packaging and in perfect condition (any damaged, incomplete, damaged product or whose packaging is deteriorated will not be taken up), for Request reimbursement without penalty.
Monjour reserves any right to refuse reimbursement in the event of non-compliance with the return conditions.
Approach to be carried out:
1) Write us to commercial@monjour-care.com By specifying the number of your order and the reason for your withdrawal. From this date, you have a period of 14 days to send us the product (s).
2) The product (s) must be returned to their intact, unused and in perfect condition packaging.
3) Join the order number and a copy of the invoice or any other element to identify the order in question, and its holder.
4) Return voucher
The return address is: Orleans Logistics, 7 route de Boigny, 45800 Saint-Jean-de-Braye